The hospitality industry has been hit heavily by the Covid-19 pandemic, which is why protecting the health and wellbeing of both customers and employees is of utmost importance. As such, Hotels, restaurants, and resorts need to implement stringent precautionary measures as directed by the NHS.
If you’re a manager in a hospitality establishment, you must adhere to the following regulations:
Maintain High Standards of Personal Hygiene
Since Covid-19 is primarily transmitted through contact, you must ensure that both guests and employees wash their hands frequently. To this end, you may install hand sanitiser dispensers in strategic positions, including near the main entrances and the doors leading to different departments.
This way, you will minimise the risk of transferring viruses and bacteria from both outside and one room to another. Ideally, place someone close to the sanitising station, who will remind the guests and employees to sanitise their hands.
Provide Protective Equipment
Your employees are likely to come into contact with different guests in a day, which enhances their risk of contracting the potentially lethal virus. If, for instance, an employee serves a single guest who has COVID 19, they may contract the virus and subsequently spread it to another worker or guest.
You, therefore, need to ensure that all your staff members maintain a safe distance while providing services to customers. Also, you will want to provide them with protective gear, including gloves, pocket sanitisers, masks, and face guards.
The protective equipment will go a long way in preventing them from contracting the virus upon interacting with your guests, handling their language, or touching objects like utensils.
Improve your Establishment’s Deep Cleaning Procedure
In the wake of Covid-19, all the establishments in the hospitality industry are required to implement deep cleaning and disinfection protocols to mitigate the risks of spreading the virus.
As such, you may consider engaging professionals who provide floor sweeper hire service to ensure that guest rooms, meeting places, fitness areas, and dining areas are cleaned thoroughly.
It would also be in your best interest to confirm that high-traffic areas like the reception and tables are cleaned and sanitised regularly.
Also, consider acquiring an industrial vacuum cleaner for rental to ensure that all the upholstery and carpets are cleaned rigorously and frequently.
Minimise the Contact Areas
In a bid to curb the spread of the virus, restrict contact to the items that people tend to touch frequently.
These include menus, condiments, and decorations. While at it, remember to discontinue buffet-type self-service and salad bars.
Implementing preventative measures against Covid-19 is the key to keeping the hospitality industry booming.
The above measures will come in handy in protecting both customers and employees from contracting the virus.
This will keep them healthy and more productive while also minimising the spread of the dreaded illness to other people.
Besides, potential clients need to see that you’re committed to protecting their health and safety, and happy customers always come back.