Why two Singapore cafeteria chains have introduced tray returning and floor cleaning robots

Robots image by Alejandro Linares Garcia (Creative Commons License: Attribution-ShareAlike)
“We are the robots…:” Already happening in Singapore, robots are being used to help to clean floors and form part of a lean coffee shop chain with very few human staff. Image by Alejandro Linares Garcia (Creative Commons License: Attribution-ShareAlike)

In the last 60 years, the cafeteria layout has usurped seated service in many cafés. For many, cafeterias mean trays, picking your own sandwiches or cakes, and filling your own teapots. A popular method in many superstore cafés, it allows for higher footfall, speedier service, smaller staffing numbers. In Singapore, two coffee shop chains have gone even further: robots instead of cleaners and waiters.

Continue reading “Next Up: Tray Returning, Floor Cleaning Robots”