Why two Singapore cafeteria chains have introduced tray returning and floor cleaning robots
In the last 60 years, the cafeteria layout has usurped seated service in many cafés. For many, cafeterias mean trays, picking your own sandwiches or cakes, and filling your own teapots. A popular method in many superstore cafés, it allows for higher footfall, speedier service, smaller staffing numbers. In Singapore, two coffee shop chains have gone even further: robots instead of cleaners and waiters.